Report on the Community Service of the Insurance Authority

2012 - 2013

 

Introduction

Proceeding from its belief in the importance of its social role and its commitment to social responsibility within its mission, the Insurance Authority (IA) have set clear strategic goals for social responsibility within its strategic plan.  To this end, the Authority carried out many community activities during the years 2012-2013 as per the following tables:

Community Service Activities in 2012

S/N

Initiative Name

Target Group

Participant

Date of Initiative

Place of the Event

Notes

1

Love and Brotherhood Initiative

The Poor

IA staff

06/03/2013

IA

Implemented

2

Right of the Night

Children - Zayed Foundation

Zayed Higher Humanitarian and Charitable Foundation

27/03/2013

 

Implemented

3

Lanterns of Goodness

The Poor in and outside the UAE

Red Crescent

19/07/2012

IA Headquarters - Abu Dhabi

Implemented

4

My Safety Is My Responsibility (IA Activity)

Community members

Ministry of Interior - Insurance Companies

29/05/2012

IA

Implemented / Questionnaires were distributed to attendants

5

International Day for Elderly Houses

Seniors - Sharjah

Elderly Care House - Sharjah

01/10/2012

Elderly Centre Sharjah -

Implemented

6

National Day 41 Celebration

Insurance Companies – IA staff

-

26/11/2012

Al Raha Beach Hotel

Implemented

 

Community Service Activities in 2013

S/N

Initiative Name

Target Group

Participant

Date of Initiative

Place of the Event

Notes

1

Thank You (IA Activity)

Cleaning Workers of the IA

IA staff

06/03/2013

IA

Implemented

2

Unified GCC Traffic Week (IA Activity)

Community members

Ministry of the Interior

27/03/2013

Rocco Forte Hotel (Abu Dhabi) – Ministry of Culture, Youth and Society Development - Interior Ministry Exhibition in Marina Mall Centre - Licenses, Vehicles and Drivers Department – Visit to Mafraq Hospital

Implemented

3

Labor Day

Street Workers - IA workers

IA staff

01/05/2013

Abu Dhabi

Implemented

4

My Safety Is My Responsibility (IA Activity)

Community members

Ministry of Interior -Insurance Companies

29/05/2013

IA

Implemented / Questionnaires were distributed to attendants

5

Paperless Day

IA staff (Abu Dhabi-Dubai) and Insurance Companies in all Emirates

IA staff (Abu Dhabi-Dubai) and Insurance Companies in all Emirates

26/06/2013

IA (Abu Dubai) Insurance Companies and Associated Professions

Implemented

6

Israa and Meraj Day

IA staff and Insurance Companies

Judicial Training and Studies Institute

04/06/2013

Judicial Training and Studies Institute (Abu Dhabi and Sharjah Headquarters)

Implemented / Questionnaires were distributed to attendants

7

Dish of Goodness

IA staff - Securities and Commodities Authority - Civil Aviation Authority

IA staff - Securities and Commodities Authority - Civil Aviation Authority

04/07/2013

IA Headquarters (Abu Dhabi, Dubai)

Implemented

8

Al-Rahman Meals

The Poor outside the UAE

Zayed Charitable and Humanitarian Foundation

Month of Ramadan

Out of the UAE

Implemented

9

Visit to Sheikh Zayed Mosque

IA staff

IA staff

Month of Ramadan

Sheikh Zayed Mosque

Implemented

10

Coupon of the Poor (AED 100)

Poor in the UAE

Red Crescent

End of Ramadan

Northern Emirates

Implemented

11

Flag's Day

IA staff and Members of the Community

IA staff in cooperation with Al-Dar Building

03/11/2013

Abu Dhabi

Implemented

12

National Day Celebration

IA partners and their staff

IA staff

24/11/2013

IA Headquarters (Abu Dhabi) - Emirates Palace

Implemented

13

Career Day

Citizens of the UAE

Insurance Companies - Human Resource Development - Khalifa Fund – Banking Studies Institute

24-26/11/2013

Emirates Palace

Implemented


Following are the most important themes of the community activities carried out by the IA for the years 2012-2013:

  • I.   Social Work:

The Community Service team has involved the IA staff in a number of internal activities, including:

  • Visiting the sick employees.

  • Extending congratulations on the occasion of marriage, wedding and childbirth.

  • Having (Iftar) breakfast with the IA staff and their families.

  • Organizing farewell parties on the occasion of end of service of some employees; and presenting them with souvenirs.

  • Paying condolences to the families and relatives of employees.

 

  • II.  Environmental Protection:

The IA launched the Paperless Day Initiative where the use of paper was measured in all administrative units in the IA.  In addition, the IA involved all customers in this initiative by sending e-mails to encourage them not to use paper in this day.   They positively responded by sending their suggestions to the IA. The results were according to the following table, which was circulated to the employees.  The employees who did not use paper in this day were honored.

Description

The month of August 2013 (before implementing the initiative)

The month of September 2013 (before implementing the initiative)

The amount of papers consumed

40,000 papers

12,000 papers

Number of reams used

80 Reams

24 Reams

Percentage of paper consumption

100%

30% (we aspire to reach 0%)

 

  • III.   Supporting the Initiative of “We Are With You” (Labor Day)

In collaboration with the IA staff, the Community Service Team collected sums of money that were used to distribute meals of food to workers in the neighborhood surrounding Al-Dar Building (where the IA headquarters is located).

  الهيكل التنظيمي لفريق الخدمة المجتمعية  الهيكل التنظيمي لفريق الخدمة المجتمعية

 

         Comparison of the Volume of Community Service Activities for the years 2012-2013

In the Area of Social Responsibility

Number of community initiatives

2012

2013

Target

Realized

Target

Realized

10

6

12

13

 

·         Customer participation in the Community Service Initiatives of the IA

IA was keen to involve its customers including insurance companies and insurance-related professions in its Community Service Initiatives.   Customers have participated in the following initiatives: 

Initiative Type

Nature of Participation

Paperless Day

Participated in the initiative and they sent their proposals regarding the initiative.

Israa and Meraj Day

Participated in the Israa and Meraj Day celebration

National Day 41-42 Celebration

Participated in the celebrations for the years 2012 - 2013

 

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